Privacy Policy

Last updated: 27 June 2026
Website: www.rotara.co
Business: ROTARA Pty Ltd
Contact: tom@rotara.co

1. Our approach to privacy

ROTARA creates personalised astrological readings and guidance using the information you choose to provide.

We understand that birth details can feel personal. We treat this information with care and only collect what we reasonably need to provide our services, operate our website, communicate with you, improve ROTARA, and meet our legal and business obligations.

This Privacy Policy explains what we collect, why we collect it, how we use it, who we may share it with, and the choices you have.

2. What information we collect

The information we collect depends on how you use ROTARA.

If you request a free Natal Snapshot

We may collect:

  • your name

  • your email address

  • your date of birth

If you order a Soul Mirror, Baby Mirror or ROTARA+ product

We may collect:

  • your name

  • your email address

  • your date of birth

  • your exact or approximate time of birth

  • your place of birth, such as town/city, state/region and country

  • your birth time accuracy, such as whether it is exact, approximate or unknown

  • the product you ordered

  • payment confirmation and order details

For Baby Mirror, we may also collect:

  • the child’s name

  • the child’s date, time and place of birth

  • the parent or guardian’s name and email address

  • parent or guardian confirmation that they have authority to request the reading

If you contact us

We may collect:

  • your name

  • your email address

  • the contents of your message

  • any information you choose to include in your enquiry

Information collected automatically

When you use our website, some technical information may be collected automatically, such as:

  • IP address

  • browser and device information

  • pages visited

  • general usage information

  • approximate location derived from technical data

  • cookies or similar website technologies

This information helps us understand how the website is used, improve performance, protect the site, and make ROTARA easier to use.

3. Why we collect this information

We collect personal information so we can:

  • create and deliver personalised ROTARA readings

  • generate Natal Snapshots, Soul Mirrors, Baby Mirrors and ROTARA+ guidance

  • manage customer orders and subscriptions

  • match intake form details with payment records

  • send readings, confirmations, receipts and service emails

  • respond to questions or support requests

  • improve ROTARA’s products, website, processes and customer experience

  • maintain records for business, accounting, tax and legal purposes

  • protect ROTARA from misuse, fraud, unauthorised access or technical issues

We do not collect birth details for unrelated purposes.

4. Birth data and consent

ROTARA readings depend on birth data. Without accurate birth information, we may not be able to prepare the reading or guidance properly.

By submitting birth details through ROTARA, you consent to us using that information to create and deliver the product or service you requested.

For Baby Mirror, the person submitting the form must be the child’s parent or legal guardian, or have permission from the child’s parent or legal guardian.

5. How we use technology

ROTARA uses technology to support the creation and delivery of personalised readings.

This may include tools for:

  • website hosting

  • form collection

  • payment processing

  • email delivery

  • document generation

  • workflow automation

  • customer records

  • accounting

  • analytics

  • secure storage

  • language generation and formatting support

Technology helps us calculate, organise, format and produce personalised written guidance. The interpretive structure, product design, reference material, quality standards and voice of ROTARA are intentionally developed.

We do not sell your personal information.

6. Payments

Payments may be processed by third-party payment providers such as Stripe.

ROTARA does not store your full card number or complete payment credentials. Payment providers process payment information under their own security and privacy practices.

We may receive payment confirmation, customer email, product purchased, amount paid, billing details and transaction status so we can confirm and fulfil your order.

7. Email and marketing

We may use your email address to send:

  • readings or product outputs

  • order confirmations

  • subscription or account information

  • service updates

  • responses to enquiries

  • occasional ROTARA news, offers or product updates

You can unsubscribe from marketing emails at any time by using the unsubscribe link in the email or contacting us.

We may still send service-related emails where necessary, such as order confirmations, delivery updates, subscription notices, payment issues or important policy changes.

8. Cookies and analytics

Our website may use cookies and similar technologies to help the site function, understand usage, improve performance and support marketing or analytics.

You can control cookies through your browser settings. Some parts of the website may not work properly if cookies are disabled.

If we use analytics tools, they may collect technical and usage information such as pages visited, time on page, browser type, device type and approximate location.

9. Who we share information with

We only share personal information where reasonably necessary for ROTARA to operate, deliver services, meet obligations or protect our business.

This may include sharing information with service providers who help us with:

  • website hosting and website management

  • form collection

  • payment processing

  • email delivery

  • workflow automation

  • document generation

  • cloud storage

  • customer records

  • accounting and bookkeeping

  • analytics

  • security and technical support

  • professional advisers where needed

We may also disclose information if required by law, regulation, court order, government authority or to protect our legal rights.

We do not sell your personal information.

10. Overseas service providers

Some of the tools and service providers used by ROTARA may store or process information outside Australia.

This may include providers located in countries such as the United States, the United Kingdom, the European Union or other regions where our service providers operate.

Where personal information is handled by overseas service providers, we take reasonable steps to use reputable providers and protect the information in a way that is consistent with this Privacy Policy.

11. Children’s information

ROTARA does not knowingly collect personal information directly from children without appropriate consent.

Baby Mirror is intended to be ordered by a parent, legal guardian or authorised adult. The adult submitting the information is responsible for ensuring they have authority to provide the child’s details.

We do not use children’s birth details for unrelated marketing, profiling or advertising purposes.

If you believe a child’s personal information has been provided to us without appropriate authority, please contact us so we can review and respond.

12. How we protect information

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

These steps may include:

  • using reputable service providers

  • limiting access to information where possible

  • using password-protected accounts

  • using secure payment processors

  • keeping business systems organised and monitored

  • reviewing access and storage practices as ROTARA grows

No online system is completely risk-free. If we become aware of a data breach that is likely to result in serious harm, we will take steps to respond appropriately, including notifying affected individuals and regulators where required.

13. How long we keep information

We keep personal information only for as long as reasonably needed for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

For example, we may keep information to:

  • deliver readings and subscriptions

  • respond to customer support requests

  • manage corrections or re-deliveries

  • maintain business, tax and accounting records

  • resolve disputes

  • improve ROTARA products and systems

  • comply with legal obligations

Where information is no longer needed, we will take reasonable steps to delete, de-identify or securely archive it.

14. Accessing or correcting your information

You may contact us to request access to the personal information we hold about you.

You may also ask us to correct information if you believe it is inaccurate, incomplete or out of date.

We may need to verify your identity before responding to a request. In some cases, we may not be able to provide access or make a change, but we will explain why where appropriate.

15. Requesting deletion

You may ask us to delete personal information we hold about you.

We will consider deletion requests and take reasonable steps to delete or de-identify information where we no longer need it. We may need to keep some information where required for legal, accounting, tax, dispute resolution, security or legitimate business purposes.

For subscription products, deleting certain information may affect our ability to continue providing personalised guidance.

16. International users

ROTARA is based in Australia, but people outside Australia may access our website or purchase our products.

If you are located outside Australia, you understand that your information may be collected, processed and stored in Australia and in other countries where our service providers operate.

Depending on where you live, you may have additional privacy rights, such as rights to access, correct, delete, restrict or object to certain uses of your information. You can contact us to exercise privacy rights that may apply to you.

17. Complaints

If you have a concern about how ROTARA handles your personal information, please contact us first so we can try to resolve it.

Please include enough detail for us to understand your concern and respond properly.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner at www.oaic.gov.au.

18. Changes to this Privacy Policy

We may update this Privacy Policy from time to time as ROTARA, our services, our technology or privacy requirements change.

The updated version will be posted on this page with a new “last updated” date.

19. Contact

For privacy questions, access or correction requests, deletion requests or complaints, please contact:

ROTARA Pty Ltd
Email: tom@rotara.co
Website: www.rotara.co